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TELUS International
Guatemala, Ciudad Guatemala
Salario: Q5500 a Q7200
We are seeking a skilled and customer-oriented Technical Support Specialist to join our team in a BPO/call center environment. This role involves providing high-level technical assistance to customers, troubleshooting issues, and offering effective solutions to ensure optimal product performance. The ideal candidate will have strong problem-solving skills, a deep understanding of technical systems, and the ability to communicate complex information clearly and efficiently Requirements Work Modality: Must be flexible to work on-site Education: Minimum High School Diploma or equivalent certification required. English Level: B1/B2 Spoken & Written (CEFR). Background Check: Must pass a local and international criminal record check (BGC). Employment Verification: Required. Legal Documentation: - NIT - DPI
Fecha de publicación: 2026-04-07
Rango Salarial: Q5500 a Q7200
Plazas disponibles: 30
Jornada: Tiempo Completo
Contrato: Contrato por tiempo indefinido
Ubicación: Guatemala, Ciudad Guatemala
Otro Idioma: Ingles Intermedio
Experiencia: No se necesita experiencia
Escolaridad: Diversificado
This position is essential in maintaining customer satisfaction while addressing and resolving technical concerns in a timely manner
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